The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of any alterations in the garments shipped internationally, return shipping should be borne by the customer since we request for at least one trial to fit the garment best to your size.
30% Cancelation charges will apply if an order is cancelled same day of placing order. No refund if order is cancelled the next day onwards. However, a credit note can be issued of 50% of the invoice value which will be valid for 3 months.
Change in order of any made to measure outfit is only possible if communicated to us within 2 days however, the invoice value of the outfit needed to be changed can not go below invoice value of the original order.
No change of outfit after 2 days of placing order. However , a request for minor changes in outfit ordered rcan be communicated to design team within 5 days of placing order. However, whether it is sole discretion of our design team to affirm on request made.
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.